Incidents reported on status page for ActivEngage, Inc. https://status.activengage.com/ https://d1lppblt9t2x15.cloudfront.net/logos/ab457ed27bfa4e536a5b023913ac2229.png https://status.activengage.com/ en https://status.activengage.com/ Fri, 14 Nov 2025 04:49:34 +0000 https://status.activengage.com/#b5f12fd612e257b70dd62ce4a697dba250e3b319e2a79efc8ff04fdf5dd36e11 Dashboards recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:49:34 +0000 https://status.activengage.com/#5c4432cec51f264778b8dda07b47124105f75cb4c292c3ae54006f1b1d77e128 Reporting API recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:49:26 +0000 https://status.activengage.com/#825910807aa1da8a948cb5eba1640e86818196275ec7ec1cbf6637750cfe21da Console recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:49:25 +0000 https://status.activengage.com/#8e697fee220dae3196f5cf7ea1a5476dc4dc477e564b5964f78609265b41a962 Single Sign On recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:49:24 +0000 https://status.activengage.com/#113ff6ba05448578af33e21809a738fdb0b0cc379975194d2f7898c36ec96f7d PageView recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:49:24 +0000 https://status.activengage.com/#ceaa81232bfea85603c832956a30dccbf758a6e8239d99f5f589bd16a300098c Conversation API recovered https://status.activengage.com/ Fri, 14 Nov 2025 04:11:29 +0000 https://status.activengage.com/#ceaa81232bfea85603c832956a30dccbf758a6e8239d99f5f589bd16a300098c Conversation API went down https://status.activengage.com/ Fri, 14 Nov 2025 04:08:19 +0000 https://status.activengage.com/#8e697fee220dae3196f5cf7ea1a5476dc4dc477e564b5964f78609265b41a962 Single Sign On went down https://status.activengage.com/ Fri, 14 Nov 2025 04:07:39 +0000 https://status.activengage.com/#b5f12fd612e257b70dd62ce4a697dba250e3b319e2a79efc8ff04fdf5dd36e11 Dashboards went down https://status.activengage.com/ Fri, 14 Nov 2025 04:07:03 +0000 https://status.activengage.com/#825910807aa1da8a948cb5eba1640e86818196275ec7ec1cbf6637750cfe21da Console went down https://status.activengage.com/ Fri, 14 Nov 2025 04:06:34 +0000 https://status.activengage.com/#5c4432cec51f264778b8dda07b47124105f75cb4c292c3ae54006f1b1d77e128 Reporting API went down https://status.activengage.com/ Fri, 14 Nov 2025 04:00:21 +0000 https://status.activengage.com/#113ff6ba05448578af33e21809a738fdb0b0cc379975194d2f7898c36ec96f7d PageView went down https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 06:17:00 -0000 https://status.activengage.com/incident/745139#7f047eff6c275ce0840af6d75259ec0a7216f4ac45e5c3b9f8692e990585fda7 We have observed that messages and status updates are working properly now and will continue to monitor. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 06:17:00 -0000 https://status.activengage.com/incident/745139#7f047eff6c275ce0840af6d75259ec0a7216f4ac45e5c3b9f8692e990585fda7 We have observed that messages and status updates are working properly now and will continue to monitor. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 06:17:00 -0000 https://status.activengage.com/incident/745139#7f047eff6c275ce0840af6d75259ec0a7216f4ac45e5c3b9f8692e990585fda7 We have observed that messages and status updates are working properly now and will continue to monitor. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:46:00 -0000 https://status.activengage.com/incident/745139#6dcb82447952e5c99380d2a746925394087161dd274a016196b9f46ebdb86bdb Our vendor has identified the issue and working on a resolution. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:46:00 -0000 https://status.activengage.com/incident/745139#6dcb82447952e5c99380d2a746925394087161dd274a016196b9f46ebdb86bdb Our vendor has identified the issue and working on a resolution. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:46:00 -0000 https://status.activengage.com/incident/745139#6dcb82447952e5c99380d2a746925394087161dd274a016196b9f46ebdb86bdb Our vendor has identified the issue and working on a resolution. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:06:00 -0000 https://status.activengage.com/incident/745139#da4da1f8a1cef97f6c2c121a73a0c9b5248e4cdc10031e38c7a8266410a41919 We are still actively working with our vendor to resolve this issue. They have escalated and we hope to have this resolved soon. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:06:00 -0000 https://status.activengage.com/incident/745139#da4da1f8a1cef97f6c2c121a73a0c9b5248e4cdc10031e38c7a8266410a41919 We are still actively working with our vendor to resolve this issue. They have escalated and we hope to have this resolved soon. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 05:06:00 -0000 https://status.activengage.com/incident/745139#da4da1f8a1cef97f6c2c121a73a0c9b5248e4cdc10031e38c7a8266410a41919 We are still actively working with our vendor to resolve this issue. They have escalated and we hope to have this resolved soon. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 02:53:00 -0000 https://status.activengage.com/incident/745139#d9d7c31bd320715d5812d3469abcdc1bdabdbdf904aa0349eefc6d4fafa0c6b1 One of our vendors has been experiencing an issue delivering messages between the console and shoppers since approximately 7:37pm. We have raised a support incident and expect this to be resolved shortly. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 02:53:00 -0000 https://status.activengage.com/incident/745139#d9d7c31bd320715d5812d3469abcdc1bdabdbdf904aa0349eefc6d4fafa0c6b1 One of our vendors has been experiencing an issue delivering messages between the console and shoppers since approximately 7:37pm. We have raised a support incident and expect this to be resolved shortly. https://status.activengage.com/incident/745139 Fri, 17 Oct 2025 02:53:00 -0000 https://status.activengage.com/incident/745139#d9d7c31bd320715d5812d3469abcdc1bdabdbdf904aa0349eefc6d4fafa0c6b1 One of our vendors has been experiencing an issue delivering messages between the console and shoppers since approximately 7:37pm. We have raised a support incident and expect this to be resolved shortly. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:42:00 -0000 https://status.activengage.com/incident/744485#6c54f487040f534abd51d1b913f5e14d5374f6aab026b6a2fb1a6f85ab6484ba The issue appears to have been resolved at 11:34pm https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/744485 Thu, 16 Oct 2025 03:28:00 -0000 https://status.activengage.com/incident/744485#a174263dc8445339fa9eef2bc9471411e307782ac78f298ed29a22426170e790 We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 09:00:05 -0000 https://status.activengage.com/incident/513744#3524ddf5192dea042a53bb2d62e1044e323a8b41e87974f77c728c9c036f16c8 Maintenance completed https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/513744 Sun, 16 Feb 2025 08:00:05 -0000 https://status.activengage.com/incident/513744#d9e073f54adb66e2ed08dc41e49ad2d423d93230964194ee51b8190eb879edeb The ActivEngage Platform will be degraded for about 60 minutes on Sunday, 2/16 beginning at 3am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:30:44 -0000 https://status.activengage.com/incident/443069#6024e8d61c6ffa191c7050724047ab9e14e0074f99ec01945b4742fa636ba817 Maintenance completed https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/443069 Sun, 13 Oct 2024 08:00:44 -0000 https://status.activengage.com/incident/443069#6f043b2f275d7629784ac01f61cd6f3bc6a8b78ffacf76360ce7bd23cc51a3e7 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 10/13 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:28:39 -0000 https://status.activengage.com/incident/417121#a670d8e9d002e99fb8507e4e99b6d78e6bf4642ea326b5a6ca9fd4672a3eb5be Maintenance completed https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417121 Thu, 19 Sep 2024 08:00:00 -0000 https://status.activengage.com/incident/417121#54163b657d08ef3a629a50387b3af84aef22464e8e6844d74e1152bd7faa1faa The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 9/19 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:22:10 -0000 https://status.activengage.com/incident/417120#70bba1f6bc448454be7e8dedd4075b9d8cff1d5f3f1fd13752f425042929ccdb Maintenance completed https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/417120 Thu, 22 Aug 2024 08:00:00 -0000 https://status.activengage.com/incident/417120#184350cc454b84c89a9dd03091b803270c5e220d0ae4b3294cdb82dedb2759c0 The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 8/22 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:29:22 -0000 https://status.activengage.com/incident/402445#6ebd3bd99951c9f7afbf1afcb4580f057773cc4a4e1c0dcbe87d5ae5b45892d8 Maintenance completed https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/402445 Thu, 25 Jul 2024 08:00:00 -0000 https://status.activengage.com/incident/402445#8ab32605d60822ce318a660590a2c03339d75ef63c00bc6727139904fdec170e The ActivEngage Platform will be intermittently offline for about 30 minutes on Thursday, 7/24 at 4am for monthly maintenance and patching. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 06:00:00 -0000 https://status.activengage.com/incident/380767#dc465543ab726806a3da7047e077943ceaa01200ff50f0b6b4ecdd7b7bd31036 Maintenance completed https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/380767 Fri, 07 Jun 2024 04:00:00 -0000 https://status.activengage.com/incident/380767#e312ba09977b678f4c6e9e384cddb30030999b79ccf22684fcabf5137235c179 We have been advised by our storage array vendor, Dell, to migrate our production environment to our secondary site so they can perform urgent maintenance. This process will begin around midnight and will result in the entire environment being unavailable for up to 2 hours. We will provide updates when the environment goes down and when it is available again. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 21:00:00 -0000 https://status.activengage.com/incident/350870#b07398c06111fb770864cc7aa2ea193d08c01e0308f2ffd50c76b208e186dacc Maintenance completed https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/350870 Thu, 04 Apr 2024 15:00:00 -0000 https://status.activengage.com/incident/350870#2aed97bdf95c1779f651bf3880c3c22b4452e6f613546cfbe9d7b9d1e1ada1f0 Our storage array vendor will be deploying a patch to our environment today. There is no expected downtime related to this maintenance. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/273024 Sun, 15 Oct 2023 12:35:00 -0000 https://status.activengage.com/incident/273024#e9b416b948df49ff76e5d9dd2b39e91ae2e16fff45062fcc9e96816f00022ca2 We have completed the migration and all systems are working as expected. We will continue to closely monitor the system for potential issues. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 10:00:00 -0000 https://status.activengage.com/incident/261409#c0f61c809e33a1e65b4eb5594b753d015c7c9633dcecfc5ae4ff58d3e27d2701 Maintenance completed https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/261409 Sun, 15 Oct 2023 06:00:00 -0000 https://status.activengage.com/incident/261409#400692aa7f3362cfa9e3b008d364bdeae6df5da3e819760ca3d1184fd0a0539d Please be aware that on Sunday, October 15th (10/15/2023) at 2AM EST, there will be scheduled down time for approximately 4-hours for maintenance and improvements. During this time we will: add more capacity to our infrastructure, improve system resilience, strengthen our business continuance and enhance our disaster recovery plans. So that we can continue to ensure uptime and stability of the platform, we are performing this upgrade on our infrastructure when it will have the least impact on your customers. During this maintenance window, the ActivEngage platform will be inaccessible. All operations connected or related to the platform are impacted, including chat invites, text messaging, site provisioning, conversations, delivery of leads, and reporting. As part of this upgrade, we will be adding new IP address blocks over which our services will communicate. Please forward this to your IT department if your organization has a firewall allow/deny list for ActivEngage services. The list of IP's we will be using moving forward. 23.111.167.240/29 23.111.145.0/28 75.127.90.16/28 Should you have any questions, please do not hesitate to contact your ActivEngage Team representative. https://status.activengage.com/incident/270776 Tue, 10 Oct 2023 13:59:00 -0000 https://status.activengage.com/incident/270776#783ef9154d4ddda56030266159858653ed91c8bcf91065abb7c708d3205afd29 The incident reporting this morning around 3am was not supported by any of our other telemetry. We believe this was a false alarm caused by a connectivity issue with this monitoring tool. https://status.activengage.com/incident/270776 Tue, 10 Oct 2023 13:59:00 -0000 https://status.activengage.com/incident/270776#783ef9154d4ddda56030266159858653ed91c8bcf91065abb7c708d3205afd29 The incident reporting this morning around 3am was not supported by any of our other telemetry. We believe this was a false alarm caused by a connectivity issue with this monitoring tool. https://status.activengage.com/incident/270776 Tue, 10 Oct 2023 13:59:00 -0000 https://status.activengage.com/incident/270776#783ef9154d4ddda56030266159858653ed91c8bcf91065abb7c708d3205afd29 The incident reporting this morning around 3am was not supported by any of our other telemetry. We believe this was a false alarm caused by a connectivity issue with this monitoring tool. https://status.activengage.com/incident/270776 Tue, 10 Oct 2023 13:59:00 -0000 https://status.activengage.com/incident/270776#783ef9154d4ddda56030266159858653ed91c8bcf91065abb7c708d3205afd29 The incident reporting this morning around 3am was not supported by any of our other telemetry. We believe this was a false alarm caused by a connectivity issue with this monitoring tool.