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Carrier Connectivity Issues for Some Users

Oct 16, 2025 at 3:28am UTC
Affected services
Single Sign On
Console
PageView
Dashboards
Conversation API
Reporting API

Resolved
Oct 16, 2025 at 3:42am UTC

The issue appears to have been resolved at 11:34pm

Created
Oct 16, 2025 at 3:28am UTC

We received reports from our monitoring systems that users in some geographical areas have been unable to connect to our services beginning around 9:30pm. Our colocation facility was alerted after identifying the issue and has been working to resolve the issue.